OSM OmniStoreMan
Legal

Terms of Service

Last updated: September 2026

1. The service

OmniStoreMan is a hosted software service for running retail operations. By creating an account or accepting a signed order form, you agree to these terms.

2. Your account

You are responsible for maintaining the security of your account, the actions of users you invite, and the accuracy of the operational data you enter. Do not share credentials; use per-user accounts with role-based permissions.

3. Acceptable use

Do not use the service to violate any law, infringe on rights, transmit malicious code, or interfere with other tenants. We may suspend accounts engaged in such use.

4. Fees & billing

Fees are stated in your signed order form or subscription. Fees are billed in advance and non-refundable except as required by law. Non-payment may result in suspension.

5. Data ownership

You own the operational data you put into the service. We hold it on your behalf, process it to provide the service, and can export it back to you at any time on request.

6. Uptime & support

We target 99.9% monthly uptime. Support is provided by email and (on relevant plans) chat during our stated business hours. Corporate customers may have custom SLAs in their order form.

7. Termination

You may cancel at any time; charges already invoiced remain payable. On termination you may export your data for 30 days, after which it is deleted from live systems on our standard schedule.

8. Warranty & liability

The service is provided on an "as-is" basis to the extent permitted by law. Our aggregate liability for any claim is capped at the fees paid to us in the 12 months preceding the claim.

9. Changes

We may update these terms; material changes are notified in-app. Continued use after an update constitutes acceptance.

10. Governing law

These terms are governed by the laws applicable to the entity contracting with you, as stated in your order form. Disputes are resolved in the courts of that jurisdiction.